Phone numbers

To buy Volkswagen Commercial Vehicle Insurance over the phone please call 0800 316 8026. The customer service team will be happy to help you.

Lines open Monday to Friday 8am to 9pm and Saturday 9am to 5pm

Please be aware that it may not be possible to provide a quote in all circumstances.

Existing customer

If you would like to make any changes to your current Volkswagen Commercial Vehicle Insurance policy, or have any questions about it, please call 0844 391 4116 and speak to a member of the customer service team.

Lines open Monday to Friday 8am to 9pm and Saturday 9am to 5pm

Please be aware that it may not be possible to provide a quote in all circumstances.

Make a claim

If you need to make a claim or follow up on an existing claim please call 0844 893 9549. A member of the claims team will explain either how to make a claim or advise on how your claim is progressing.

Lines open Monday to Friday 8am to 6pm and Saturday 9am to 1pm

In the event of an emergency, where you believe your vehicle is unsafe to drive, please call the free 24-hour Accident Recovery Line on 0800 777 130.

Calls may be recorded and monitored

Volkswagen Commercial Vehicle Insurance is a trading name of Volkswagen Insurance Service (Great Britain) Limited, an appointed representative of Volkswagen Financial Services (UK) Limited, Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes, MK14 5LR. Registered in England number 2835230. Volkswagen Commercial Vehicle Insurance is sold, underwritten and administered by Allianz Insurance plc registered in England no 84638. Registered Office 57 Ladymead, Guildford, Surrey GU1 1DB. Volkswagen Financial Services (UK) Limited and Allianz Insurance plc are authorised and regulated by the Financial Services Authority. Volkswagen Financial Services (UK) Limited and Allianz Insurance plc are not part of the same corporate group.